Welcome to CartGenie.online. These Terms and Conditions (“Terms”, “Agreement”) govern your access to and use of our website, including any content, functionality, and services offered through the site. By accessing or using the website, you agree to be bound by these Terms. If you do not agree to all of these Terms, you must not use our services.

Please read this agreement carefully before using the website.

1. Introduction

CartGenie.online is an online shopping platform that offers a wide selection of products across various categories including fashion, electronics, lifestyle, accessories, and more. We strive to provide a seamless shopping experience with competitive pricing, secure payment methods, and fast delivery options.

2. Eligibility

By using this website, you represent and warrant that:

  • You are at least 18 years old.
  • You have the legal capacity to enter into a binding contract.
  • You are not prohibited from using the website under any applicable laws or regulations.

If you are using this website on behalf of a company or organization, you represent that you are authorized to bind such entity to these Terms.

3. Account Registration

You may be required to create an account to access some of the features of the website.

  • You must provide accurate, current, and complete information.
  • You are responsible for safeguarding your account credentials.
  • CartGenie.online is not liable for any unauthorized access resulting from your failure to secure your account.
  • You agree to update your information to maintain its accuracy.

We reserve the right to suspend or terminate your account at any time if we suspect any fraudulent or illegal activity.

4. Product Information

We strive to ensure that product descriptions, images, prices, and availability are accurate and up to date. However:

  • We do not guarantee the accuracy, completeness, or reliability of any product information.
  • Product colors may vary due to lighting and screen settings.
  • Prices are subject to change without notice.

If a product you purchased is not as described, your sole remedy is to return it in unused condition, subject to our return policy.

5. Pricing and Payment

  • All prices listed on the website are in Indian Rupees (INR) unless stated otherwise.
  • Prices include applicable taxes unless noted.
  • We accept various forms of payment including debit/credit cards, UPI, net banking, and digital wallets.
  • Orders will only be processed upon successful payment confirmation.

We reserve the right to cancel orders if the payment method is declined or if pricing errors occur.

6. Order Acceptance and Cancellation

  • After placing an order, you will receive an email acknowledgment.
  • This email does not constitute acceptance of your order.
  • Order acceptance occurs only when we ship the products to you.
  • We reserve the right to refuse or cancel any order at our discretion, especially in cases of suspected fraud, pricing errors, or stock unavailability.

7. Shipping and Delivery

  • We offer nationwide delivery services through third-party logistics partners.
  • Delivery timelines are estimates and not guaranteed.
  • CartGenie.online is not liable for delays caused by couriers or unforeseen circumstances.
  • Shipping charges (if any) will be mentioned at checkout.
  • Title and risk of loss pass to you upon delivery of the product.

8. Returns and Refunds

Our return policy allows you to request a return within [insert number] days of delivery for eligible products.

Returns are subject to the following conditions:

  • Items must be unused, unwashed, and in original packaging.
  • Items must include all original tags and accessories.
  • Some categories like personal care items, lingerie, and perishables are non-returnable.

Refunds (if approved) will be processed to your original payment method within 7-10 business days after return verification.

9. User Conduct

You agree not to use the website to:

  • Violate any laws or regulations.
  • Infringe upon the rights of others.
  • Upload malicious code or viruses.
  • Post false or misleading information.
  • Collect or store personal data of other users.
  • Interfere with the website’s security features.

Violations may lead to suspension or termination of access and potential legal action.

10. Intellectual Property

All content on CartGenie.online, including text, graphics, logos, images, and software, is the intellectual property of CartGenie or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

You may not:

  • Copy, modify, distribute, or create derivative works.
  • Use our trademarks without prior written permission.
  • Reverse engineer or attempt to extract source code.

11. Promotions and Discounts

From time to time, we may offer promotional codes, discounts, or offers:

  • Promotions are valid only during the promotional period.
  • Terms for each promotion may vary and will be outlined in the offer.
  • Promotions cannot be combined unless stated.
  • Misuse or abuse of offers may result in cancellation of your order.

12. Third-Party Links

The website may contain links to third-party websites or services. These are provided for your convenience only. CartGenie.online does not:

  • Control or endorse such websites.
  • Accept responsibility for their content or practices.

Your use of third-party websites is at your own risk and subject to their terms and privacy policies.

13. Limitation of Liability

To the fullest extent permitted by law, CartGenie.online shall not be liable for:

  • Any indirect, incidental, special, or consequential damages.
  • Loss of data, profits, revenue, or goodwill.
  • Any unauthorized access to your data or account.
  • Errors or omissions in the content of the site.

Our total liability shall not exceed the amount paid by you for the product(s) in question.

14. Indemnification

You agree to indemnify and hold harmless CartGenie.online, its directors, employees, partners, and affiliates from any claims, damages, liabilities, or expenses arising from:

  • Your use of the website.
  • Violation of these Terms.
  • Violation of any third-party rights.

15. Termination

We reserve the right to:

  • Suspend or terminate your access without prior notice.
  • Refuse current or future use of the website if you violate these Terms.

Upon termination, your right to use the website ceases immediately, and any obligations or liabilities accrued before termination shall survive.

16. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please read it carefully to understand our practices.

17. Dispute Resolution

Any disputes related to the use of this website shall be governed by the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in [Your City, India] for the resolution of any disputes.

18. Changes to Terms

CartGenie.online reserves the right to:

  • Modify or update these Terms at any time.
  • Notify users by posting revised Terms on the website.

Continued use of the website after changes means you accept the updated Terms.

19. Force Majeure

We are not liable for any failure or delay in performance resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, pandemics, or internet outages.

20. Contact Us

If you have any questions, concerns, or feedback regarding these Terms, please contact us at:

CartGenie Support Team
Email: support@cartgenie.online
Phone: [Insert Phone Number]
Address: [Insert Business Address]

By using this website, you agree to be bound by these Terms and Conditions.

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